Done with paper slips and Excel in guest feedback

Most hotels collect feedback after the stay – but lose it in Excel, emails and paper forms.

With clarissa.one you automate your entire post-stay feedback system and finally get clear, usable data.

Man with a paper questionnaire
THE PROBLEM

Post-stay feedback doesn't work in most hotels

You do collect feedback, but the paper forms are rarely filled in and email surveys get ignored. Excel lists are incomplete or outdated – and you lack the overview.

clarissa.one captures those moments: the guest scans a QR code, picks their mood from a color wheel in seconds, and the feedback is right there.

Benefits for guests

Optimised for your guests

Feedback in 15 seconds. No login, no app, no required fields, no paper form to fill in.

  • Scan a QR code and start right away
  • Pick a mood on the color wheel – in 40+ languages, worldwide
  • Optionally a short comment, if the guest feels like it
  • Even reserved guests give feedback they would otherwise keep to themselves
Benefits for hoteliers

Perfect for you and your team

No paper trail. No Excel. And above all: no nasty surprises on Google.

  • No more paper feedback forms and Excel reports
  • Simple, clear analysis per guest
  • Uncover weaknesses in amenities and service – instead of guessing
  • Keep guests satisfied for the long term
BUSINESS IMPACT

More clarity. Less effort. Better decisions.

Find out how you can improve. clarissa.one helps you to:

spot recurring problems immediately,

improve your service in a targeted, not reactive, way,

reduce negative reviews in the long term,

and measurably increase guest satisfaction.

Just try clarissa.one. With no commitments!

Get started — try for free
CLARISSA.ONE IS SIMPLE

What you and your guests will love

Three things that make the difference for your guests and for you.

Give feedback effortlessly
Low barrier for the guest

Feedback your guests actually give

Scan QR code, color wheel on the phone, 15 seconds. Even guests who would never fill in a form give feedback this way.

What that means

  • No paper, no card on the counter, no clipboard
  • No login, no app, no email address required
  • 40+ languages worldwide – incl. Chinese, Arabic, Japanese, Turkish, Russian

Try clarissa.one for free for post-stay feedback

Start without risk and see immediately how simple the feedback system really is.

Get started for free
THE PEOPLE BEHIND CLARISSA.ONE

You talk directly to us – not to a ticketing system.

We build clarissa.one together with the first hotels using it. When you join, you have a direct line to us as founders – no ticket system, no hotline with a wait queue.

We discuss requests and new features directly with you – and prioritise them by what you actually need in your daily work. Not by a backlog no one ever sees.

Michael & Roland · clarissa.one