Rate your hotel? Only if it's quick and easy!

We make hotel reviews as simple and fast as possible for your guests and for you.
Let us impress you.

Rate hotels easily
THE SIMPLE SOLUTION

More time, lower costs and satisfied guests

Paper forms, manual data analysis or Excel spreadsheets are error-prone, time-consuming and often not very meaningful. Many hotels struggle to efficiently use the valuable opinions of their guests.

Our solution captures your guest feedback digitally, analyses it in real time and provides you with AI-based recommendations for action - without complicated spreadsheets or manual work.

Benefits for guests

Benefits for your guests

Offer your guests a unique rating platform.

  • Better communication during their stay
  • Give feedback easily, quickly and playfully
  • Appealing even for reserved guests
  • Scan QR code and submit a review via their own mobile phone
  • Your guest feels seen and understood
Benefits for hoteliers

Benefits for you

You probably already know many of these problems. Time to change that.

  • No more paperwork and no more Excel lists
  • Simple, clear and individual data analysis
  • Catch bad reviews before they appear on Google
  • Uncover weaknesses in amenities and service
  • Turn satisfied guests into returning guests
YOUR BENEFITS

How does Clarissa work?

Sometimes you do need to reinvent the wheel. There are already many review tools, but most are far too comprehensive, too complicated to use and too technically designed. What Clarissa does differently:

Hotel bewerten ganz einfach

Capture guest feedback digitally

Reach your guests easily and conveniently via digital channels such as email or QR code.

Real-time analytics

Understand what your guests think - immediately and clearly structured.

Analyse sentiments

Identify positive and negative trends through AI-powered text analysis.

GDPR-compliant

Manage feedback securely and in compliance with all data protection requirements.

OUR PRICING

What makes our packages special

We have put together three packages so that every hotel and accommodation business can find the right offer. What matters to us:

  • Flexibility: Find the package that suits your needs.
  • Scalability: Our solution grows with you.
  • Transparency: No hidden costs.

Starter

27 /month

Ideal for smaller hotels that want to capture guest feedback digitally.

  • 1 hotel, up to 25 rooms
  • Unlimited feedbacks
  • Digital capture via QR code
  • Basic analytics & daily overview
  • Standard report export
  • Multilingual support
  • 2 team members
  • Online support
Our recommendation

Business

57 /month

For hotels that need deeper insights and advanced features.

  • 3 hotels, up to 50 rooms each
  • Unlimited feedbacks
  • Advanced analytics & trends
  • AI-driven free-text analysis
  • Automatic free-text translation
  • Data export
  • Limited custom branding
  • Multilingual support
  • 5 team members
  • Online support

Premium

97 /month

For large hotels or chains that want full control and comprehensive analytics.

  • 10 hotels, up to 200 rooms each
  • Unlimited feedbacks
  • Full AI analysis (Kiki)
  • Automatic free-text translation
  • Direct improvement suggestions
  • Fully customizable analytics
  • Custom questions & data export
  • Full custom branding
  • System integration (API)
  • Multilingual support
  • 10 team members
  • Priority support
CLARISSA IS DIFFERENT

Our key features at a glance

Clarissa helps you collect the valuable feedback of your guests without taking up your precious time.

Feedback abgeben
Simple & understandable

Impress your guests

Reach your guests via email, QR codes or tablets - easily and quickly.

Your benefits

  • No paper,
  • no manual data entry,
  • and instant access to results.
Konfigurations-Wizard
Quick setup

Step-by-Step Wizard

With our simple onboarding wizard, your hotel is set up and ready to go in just a few minutes.

Your benefits

  • Just enter basic data,
  • select predefined amenity features
  • and print your QR code.
Feedback-Auswertung
Feedback & analysis

AI-powered text analysis and real-time data analytics

Understand what your guests really think. Our AI analyses free-text comments, recognises sentiments and delivers clear insights. Analyse your guest feedback easily in real time.

Your benefits

  • Time savings and better decisions through deeper insights.
  • Identify trends, pinpoint problem areas and act faster.

Try Clarissa now

Simply create your Clarissa account and try us out for free with no time pressure.

Try for free